Rahayu Mahzam, the Minister of State in the Ministry of Digital Development and Information (MDDI) and the Ministry of Health, emphasised the benefits and risks associated with digital technology. She highlighted how digital advancements have enhanced Singapore’s economy and quality of life, making everyday tasks easier and connecting people more than ever before.
“Technology is a useful servant but a dangerous master,” MOS Rahayu mentioned, quoting Christian Lous Lange. She explained that while technology facilitates convenience and connectivity, it also poses risks such as misinformation, online scams, and harmful content.
The Uses of Digital Technology in Singapore
During her talk, MOS Rahayu shared how digital tools like SingPass and the ActiveSG app have become integral to daily life in Singapore. She also touched on the rise of generative AI, which aids in research and education. However, she warned about the potential dangers of becoming overly reliant on digital platforms.
The session included an engaging Q&A segment where students expressed concerns about the digital world’s impact on youth, particularly regarding social media’s role in shaping opinions and behaviours. MOS Rahayu acknowledged these concerns, noting that many young people experience harmful online content, including cyberbullying and exposure to inappropriate material. She emphasised the importance of reporting such content and not becoming desensitised to it.
The Algorithm
MOS Rahayu also discussed the role of algorithms in shaping our online experiences. She explained how algorithms can create echo chambers by filtering and recommending content that aligns with existing views, potentially leading to intolerance of opposing opinions. She cited the example of Facebook Whistle-blower Frances Haugen, who revealed how algorithms can push users toward extreme content.
To counter these issues, Singapore has implemented laws and regulations like the Personal Data Protection Act (PDPA) and the Protection from Online Falsehoods and Manipulation Act (POFMA). These measures aim to safeguard users and their data, but MOS Rahayu stressed that education and personal responsibility are crucial in navigating the digital space safely.
She concluded by urging students to actively contribute to making the digital world a safer place, aligning with Singapore’s National Day 2024 theme, “Together As One United People.” The dialogue underscored the importance of being informed and responsible digital citizens in an increasingly connected world.
